General IT and Support

     At DIS we believe in implementing preventive, diagnostic, update, replacement, and repair procedures based on procedures defined within the structure of you business. This would include documenting trends and patterns in the use of applications or equipment. Specific procedures may include periodic replacement of parts and renewal of consumable supplies. Repair or replacement of faulty components; periodic inspection and cleaning of equipment; updating or upgrading hardware and software, including installing new operating system versions; adding or deleting users from a system, or modifying user rights and properties; periodic backup of stored files on a business network; monitoring the condition and functionality of networks and equipment, including testing web site accesses and links; and installing and removing equipment and applications.